Frequently Asked Questions
Find answers to common questions about our courses and platform.
General Questions
What is Core Course Compass?
Core Course Compass is a professional learning platform that offers high-quality courses in technology, business, design, and marketing. Our courses are designed by industry experts to help you build practical skills and advance your career.
Who are the instructors?
Our instructors are experienced professionals with years of real-world experience in their respective fields. Each instructor is carefully selected for their expertise and ability to teach complex concepts in an accessible way.
Are the courses suitable for beginners?
Yes! We offer courses for all skill levels, from complete beginners to advanced professionals. Each course clearly indicates its difficulty level, and we provide the prerequisites needed to succeed.
Course Access & Enrollment
How do I enroll in a course?
Simply browse our course catalog, select the course you're interested in, and click "Enroll Now." You'll be guided through a secure checkout process to complete your enrollment.
How long do I have access to course materials?
You have lifetime access to all course materials once you enroll. This includes any future updates or additional content added to the course.
Can I access courses on mobile devices?
Yes, our platform is fully responsive and works on all devices including smartphones, tablets, and computers. You can learn anywhere, anytime.
Do I need any special software?
Most courses can be completed with just a web browser. For specific courses that require software (like design courses), we provide clear instructions on what you'll need and often include free alternatives.
Certificates & Completion
Do I get a certificate when I complete a course?
Yes, you'll receive a certificate of completion for each course you finish. Certificates can be downloaded and shared on professional networks like LinkedIn.
How long does it take to complete a course?
Course duration varies depending on the subject and depth. Each course page shows the estimated completion time, but you can learn at your own pace.
Can I retake lessons or courses?
Absolutely! With lifetime access, you can revisit any lesson or course as many times as you'd like to reinforce your learning.
Payment & Billing
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.
Are there any hidden fees?
No, we believe in transparent pricing. The price you see is the price you pay - no hidden fees, no subscription charges, no surprises.
Do you offer refunds?
Please refer to our Terms of Service for detailed information about our refund policy. We strive to ensure all students are satisfied with their learning experience.
Technical Support
What if I have technical issues?
Our support team is here to help! Contact us through our contact form or email, and we'll resolve any technical issues as quickly as possible.
How quickly do you respond to support requests?
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond even faster.
Can I get help with course content?
Yes! If you have questions about course material or need clarification on topics, you can reach out to our support team who will connect you with the appropriate instructor or expert.